Talstrasse 20, 8001 Zürich
+41 44 552 08 00
info@finos.ch

Join our ombudsman service

It's that easy to join

The entire affiliation process is 100% digital and unbureaucratic. No documents need to be submitted. If the invoice is paid quickly, the affiliation is completed within a few days.

1

FILL IN THE FORM

Unbureaucratic and done in a minute. You do not have to submit any documents.

2

EXAMINATION OF YOUR APPLICATION

Our internal check is usually carried out within 24 hours.

3

PAYMENT OF INVOICE

If the result of your application is positive, you will receive an invoice by e-mail.

4

CONFIRMATION OF AFFILIATION

As soon as your invoice has been settled, we will confirm your FinSA-compliant affiliation to our ombudsman service with a PDF document by e-mail.

FILL IN AND JOIN

By filling out this form, you initiate the procedure for joining our ombudsman service

Step 1 of 4

Company

Contact person

Our conditions for affiliated financial service providers

Here you can see our most important fees. Please also check our complete fee and cost regulation here.

Base fee 2024

for 12 months

CHF 500

  • Calculation pro rata temporis
  • Independent of size of company and number of employees
  • incl. 2 mediation hours

BASE FEE 2025

for 12 months

CHF 480

  • Calculation pro rata temporis
  • Independent of size of company and number of employees
  • incl. 2 mediation hours

Mediation

per hour

CHF 250

  • First two hours per year are covered by base fee
  • One of the most attractive rates in the market!