In good company
Our ombudsman service has already achieved a high level of recognition and acceptance among financial service providers with thousands of employees in Switzerland and internationally.
Financial service providers
Countries
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Beyzade Han
Welcome to FINOS
"What's special about our ombudsman service is that it was founded by experts with sound knowledge of the financial sector. We have practical experience in the fields of wealth management, private banking, advisory, fiduciary services, financial planning and the fund industry. Thanks to our professional expertise, we are in a position to conduct mediation proceedings impartially and cost-effectively with a pragmatic approach. As one of the most modern ombudsman services, our processes are digital and unbureaucratic. This ensures that in the event of an incident, we can fully focus on finding a good solution for all parties." B. Han, Ombudsman (LinkedIn profile)
Non-profit association
The task of our non-profit ombudsman service for financial service providers is to act as a neutral mediator in the efficient conduct of arbitration proceedings between clients and financial service providers. As a neutral institution, we endeavor to develop consensual solutions for all parties and thus avoid costly legal disputes.
Our team
While our Board of Directors is independent of the operating business in order to perform its monitoring function, the other employees are responsible for carrying out the operating tasks.
Peter Kaderli
Board
EMBA in Controlling, audit expert in the Swiss Federal Administration
Miran Sari
Board
MLaw, Attorney at Law, Notary Supervisory Authority of the Canton of Bern
Beyzade Han
Ombudsman
Master in Economics and many years of experience in the financial sector
Yvonne Amstutz-Hofmann
Mediator
Coaching & Consulting expert, MAS and NDS in Coaching at FH Nordwestschweiz
Renato Galasso
Mediator
Coaching & Consulting expert, MAS in Coaching at FH Nordwestschweiz, DAS Supervision ZHAW
Selime Katharina Berk
Mediator
SCCM/SBA/FSM, lic.iur. lawyer, LL.M., specialised in business mediation
James Peter
Mediator
Mediator SKWM/SAV/SDM,
Dr. iur.,
lawyer, LL.M.